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A person reads every message and answers within a working day. No ticket numbers, no bot asking you to rephrase the question.
Signing links
If a client says a link doesn’t work, open the document in e-Tanzz — you can copy their link straight from the recipient and send it another way.
Nothing arrived
Signature requests land in spam more often than anyone would like. Ask them to check, then use the copy-link button.
Something urgent
Reply to any email you’ve had from us — it reaches the same inbox.